Q&A
Shipment dates & waiting time
- Shipping starts on the first week of each month
- Depending on your location, shipping time will take around 5-7 days
When will I be charged?
- The first payment is processed the day you join
- Subsequent payments will be automatically charged on the same date
How can I cancel my subscription?
You can cancel your subscription anytime in your user accoun t(TBD_
Do you ship internationally?
I am working on expanding the worldwide shipment, you can sign up to my newsletter to get notified first place!
Can I track my mail?
The mails are shipped with standard USPS where tracking is not available
My mail arrived damanged
- I'm so sorry to hear that, please send me an email at btw.draw1sia@gmail.com with a photo of the damaged mail
- You can tell me in the email whether you would like me to resend a new mail OR give you a refund
My mail never arrived
- I'm so sorry to hear that, please send me an email at btw.draw1sia@gmail.com with a photo of the damaged mail
- You can tell me in the email whether you would like me to resend a new mail OR give you a refund